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Patient Satisfaction Survey

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DEBRA TRUDE-SUTER, Palatine

This was the most exceptional ophthalmology experience I have ever had. From start to finish everyone in the office was courteous, friendly and knowledgeable. My experience with the technicians to Dr. Curnyn was outstanding. I so appreciate this kind of response to my concerns and the information provided. I especially appreciated the attention to detail--from the exam to the masking and thorough cleaning of each and every space.


Anonymous , Streamwood

My mother was seen by dr. nelson today and his team and him work like a well-oiled machine. Our technician was very nice, as well, and even with the language barrier my mom had with the doctor, they were all respectful too. He had two assistants that write down notes for him and they work well together. I don’t know their names but one of male assistants cleaned the room and got everything ready, then the lady assistant took over and was in the room and wrote down the chart for him so the doctor could talk to us. While we were in the waiting room, they were running around doing all these errands and we were in and out super fast. Will be coming back next year.


Donna M, Chicago

Staff is very friendly and efficient. Dr. Bresch is extremely thorough, patient, and knowledgeable. Facilities are spotless. Very clean.


Mary M, Rolling Meadows

Doctor Bresch is so patient and thorough. I have been experiencing severe dry eyes and she took all the time I needed to go over the reasons and solutions to the issue. I never feel rushed in her office. The staff could not be any sweeter. With COVID restrictions I feel perfectly comfortable in their office with the precautions I see them taking. The longest I have has to wait has been less than 10 minutes. with several offices when I had an emergency they were able to get me in the same morning.


Sabah S., Arlington heights

I brought my mom here for her cataracts as Dr. Nelson was highly recommended from all the reviews. Before coming here, every eye doctor gave my mom the run around. From my initial call to the day of the cataract surgery, each staff member was kind, SO thorough, and attentive. My mom also has some mobility issues right now making her a bit slow and not once did any of the staff members rush her. They actually went out of their way to help her. I even panicked and called the surgery department the day before the surgery because we hadn’t heard from them and they dealt with my frantic call with such ease and no attitude. Dr. Nelson himself is amazing and just after one eye surgery, my mom has a whole new outlook on life (no pun intended). Thank you to the whole staff for being such a pleasure to work with-especially during a pandemic. I’d also like to mention their Covid protocols are amazing and you feel very safe during the visit.


Bill D, Palatine

Saw Dr Piotrowski, I have been a patient of his for several years. I have been impressed with his professionalism and patience in answering any questions that I have had. His office takes COVID protocols seriously with their appointment, masking and cleaning procedures.


Michael M, Arlington Heights

I came to Dr Nelson’s office today for a routine eye check up possible cataracts disease. Top notch covid protocols - everyone wearing appropriate masks, social distanced staff, gloves, and lots of cleaning and sanitation. I have friends who had referred me to this office and was told that Dr Nelson was outstanding. I am pleased because my visit was very quick and I saw DrNelson in about one hour and out the door. His team was very thorough and explained everything. The techniciantook her time I do not remember her name but very through and made me feel comfortable and the doctor also had another female assistant by his side Hifsah. Very nice young lady. Before the doctor came inside, Hifsah explained to me her role and I found very nice that she said she works on the computer outside the room so that I can have one on one with Dr. Nelson. At the end of visit, she gave free eye drops to try for dry eyes. Dr Nelson was very professional and I will be returning next year for my annual.


anne, Schaumburg

Dr Curnyn is very thorough and one of the most caring doctors. I have been seeing her for over 20 years and have recommended many family and friends to her


Gina H, Carol Stream

I highly recommend Dr. Nelson for all of your eye care! I've been a patient of his for 6yrs and he always takes the time with me to make sure I understand everything. He is very patient, compassionate and professional. Shout out to Kelly, his assistant for always being super friendly and nice.


Allen K., Hoffman Estates

I highly recommend Dr. Mark Piotrowski to anyone contemplating cataract surgery. I realized that my cataracts had gotten worse when I went to renew my driver's license. I was told that I wasn't seeing hardly anything out of my right eye. I had been putting off cataract surgery because I was apprehensive about anyone operating on my eyes, especially while I was conscious. Dr. Piotrowski's knowledge, professionalism and demeanor alleviated my irrational concerns. The cataract surgery performed on my right eye was quick, easy and quite comfortable. After the procedure was completed there was no visible evidence that I had even had cataract surgery. I only experienced mild irritation for a few hours and some tearing for about a day. On the day after surgery I could see better out of my right eye than my left eye (which I previously thought was pretty good). After two days, I could see better without my glasses than I could with them. The surgery on my left eye was even easier. I experienced only minor irritation for a couple of hours. I am really grateful to Dr. Piotrowski and his staff. I am amazed at how well I can see now. Everything is so much clearer and brighter. Colors are more vivid. I truly appreciate my HD TV now. My only regret is that I didn't have cataract surgery sooner.


Helen S, Palatine

I became a patient many years ago when I lost sight in my (R) eye. I had developed Closed Angle Glaucoma. My eye pressure was off the charts. We weren’t sure if vision would return. Dr Nelson,Dr Piotrwski, and several other Drs including Dr Ansari the Cornea specialist took great care of me. They restored my vision. I practically lived there I went daily between the 3 locations. I’ve had laser and other surgeries Then in 11/ 2018 I lost sight in left eye from a severe eye infection. Dr Nelson and Dr Shah restored my vision again. Dr Nelson also treated my late husband with his diabetic eyes. They are the tops! Staff is great too. Mary, Antonette just to name a few. If you are looking for the Best Drs and staff , look no further. They go above and beyond to help their patients. I am eternally grateful!


Mary P. , Elk Grove Village

I came in with my daughter to see Dr. Nelson. I was very impressed with his team and his assistant Hifsah. I told her I was in a hurry so she came in and got everything ready before Dr. Nelson. She ensured everything went smoothly. There were some questions I had and she answered all of them in detail and made sure we understood. She provided me with guidance on what the next steps were and we left the clinic very happy. I was extremely pleased with my visit and look forward to my next visit with Dr. Nelson and Hifsah.


Mary O, Hoffman Estates

I really appreciate the care, efficiency and expertise of all the staff at the Hoffman Estates office, especially Dr. Ansari -- he's the best ophthalmologist I have ever seen.


Lorrie Stack, Hoffman Estates

Thank you so much. I was at the Arlington Heights office this morning for a Cataract procedure and I walked out of the office with clean crisp vision... MIracle workers... Appreciate you sooo much. Staff is excellent and Dr. Ansari is amazing...


Lynn R, Schaumburg

Cataract surgery - Dr. Piotrowski and his staff did a great job. I had 20/700 vision or thereabouts in both eyes. I had the laser treatment of both corneas, a toric lens in one eye and a regular lens in the other eye. I now have 20/20 vision in each eye! This is the best vision I've had in my entire adult life, even better than when I wore contact lenses. I am amazed and just so delighted. It is a new lease on life. Additionally, I received answers to all my questions - be sure to make a list and ask them all! And of course, that is only to be expected, but you know it doesn't always happen when you go to the doctor. I even asked the questions that you hate to ask like "if I'm not supposed to jog or lift more than 20 pounds, can I have sex" question. Rhonda is exceptional as well with all kinds of helpful information. I will say I prefer the Hoffman Estates Surgery center better than the one near Northwest Community Hospital. Nicer surroundings, friendlier staff.


Marianne B., Streamwood

I highly recommend Dr. Mark Piotrowski for cataract surgery. I had 20/20 vision when I was tested the day after surgery! Before surgery, I had a very high prescription for my glasses. In the day, we would call them "coke bottles". I feel like I was given the gift of sight and am very grateful to Dr. Piotrowski's skills and wonderful demeanor. The procedure was painless with no discomfort. After my right eye surgery, I actually looked forward to getting the left eye done. How many people can say they that about surgery!


Nancy B., Wauconda

On 6/1/2020 I saw Dr. Sweatha Jeevan for an eye infection. She was ready for me as I walked in exactly on time. I found her to be very pleasant, professional, and altogether just what I needed.


Rodney Craig, Hanover Park

It is my pleasure to share my exceptional experience with Dr. Piotrowski. The preparation and pre testing along with all the data being collected raised my confidence to a very high level. Having been through the cataract removal and replacement with prescription lenses was perfect. The subsequent laser cleaning was just perfect. I couldn't have had a better experience with the Dr. and with the support staff. Thank you


Char C., Palatine

Dr. Piotrowski is simply the BEST! He has been my ophthalmologist for several years and performed cataract surgery on my mother and husband. Both had excellent results with either a mono or multifocal lens. There was no doubt in my mind that he would perform my cataract surgery which was needed in December 2019. My case was a bit more complicated with a wrinkled membrane in one eye, which prohibited the use of multifocal lenses for both eyes. Since I was a multifocal contact lens wearer, I was disappointed that I would have to return to mono lenses. Dr. Piotrowski was willing to set one mono lens for full distance and set the other lens for distance also, but with some intermediate and close vision. I am amazed at how wonderful my vision is today! I have never, ever seen this well in my life! I am so glad Dr. Piotrowski has chosen ophthalmology as his life's work, so that I could take advantage of his knowledge, expertise, and surgical skill. Thank You!


Deborah B., Elk Grove Village

I am 54yrs old which is considered on the younger side for having cataracts. I went from wearing glasses as a child (a script of +6.75) to contacts as an adult, eventually adding readers (1.75) on top of the contacts and at times using a magnify glass in addition to the contacts and readers, then on top of that developed cataracts. Life was just miserable, always struggling to see. Dr. Piotrowski discussed cataract surgery and lens options with me. I was absolutely terrified, this was my eyes, my vision, what if it didn't work. Actually, absolutely terrified is a understatement! After learning of all my options, I decided to do the surgery choosing a multifocal lens. It was one of the best decision I have ever made! I can now see clearly, no glasses, I can't even being to explain how great it feels!! I can't THANK Dr. Piotrowski enough, what a fantastic doctor! : )


Mike McCormick, Elk Grove Village

I would like to thank Dr. Piatrowski for an excellent experience and result from my cataract surgery yesterday. It was a seamless experience and I went from not seeing well at all in my right eye to seeing crystal clear (and 20/20) after his procedure! I was amazed at the results and when I saw him today, I immediately wanted to know when I could correct my left eye. I would highly recommend seeing Dr. Piatrowski if you are having any eye issues.


Pamela J Burke, Streamwood

After seeing 3 Dr's to have my cataracts removed, I chose the best, Dr Mark Piotrowski! Very happy with the surgeries and my sight. So nice to have the astigmatism corrected and so nice to be able to see without glasses! Everyone in the practice was very easy to deal with. Highly recommend Dr Piotrowski!


John E Garrage, Huntley

After having glasses since 4th grade, I reached the age where cataracts needed to be dealt with. I had cataract surgery with Dr. Piotrowski, the final surgery was June 11, 2019. OMG. I have not been able to see this well since before 4th grade! I am amazed at how clear and crisp everything looks!!! Feel like I almost have x-ray vision!!! Thank you Dr. P.... You have me for life!!! See you next year!!


Craig Schwenn, Rolling Meadows

Dr Piotrowski and his staff did a wonder full job with my cataract and correcting my astigmatism. Truly a life changing event! Its like i"m seeing everything in super HI-DEF! I highly recommend them to anyone thinking about having these procedures done!